SunBriteTV products include a one-year in-factory parts and labor warranty. See Limited Warranty Statement for details and exclusions. For warranty issues, we will assist you with obtaining manufacturer contact information, if needed.
What kind of return policy do you have?
If you are not satisfied with your purchase, you may return the SunBriteTV for any reason
within thirty days (30 days) after the invoice date only if the SunBriteTV is returned in saleable condition. This includes the original packaging material, manuals, and all accessories. All returns must have a RAC (Return Authorization Code) number. To obtain a RAC number call us toll free 866-779-5175 or email us tcaddy@decksidediversion.com. Customer is responsible for all shipping and handling charges. There is a restocking fee of 10% of the purchase price.
How is the SunBriteTV protected in temperature extremes?
As long as the SunBriteTV is plugged into an active outlet, an internal thermastatically-controlled heater automatically activates when the internal temperature drops to 32 degrees, protecting the unit in temperatures as cold as -24 degrees. When the internal temperature reaches 80 degrees, the dual airflow system turns on, and will continue to cool and protect the unit up to 122 degrees.
